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Shipping Policy

Redirect Mall's Shipping Policy

Thank you for shopping at Redirect Mall. Our Shipping Policy provides details about shipment and delivery processes. By placing an order with us, you agree to and accept the terms set out in this policy.

Shipment Processing Time

All orders are processed within 1 to 5 business days.

Shipments or deliveries do not occur on weekends or holidays. If there is a high volume of orders or any unforeseen delay, we'll notify you with an updated timeline. Your understanding and patience are appreciated.

Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment Method

Estimated Delivery Time

Shipment Cost

Redirect Standard

1-5 business days

Standard charges apply


Shipment Confirmation and Order Tracking

You will receive a confirmation email with your tracking number(s) once your order has shipped.


Redirect Mall is not liable for products damaged or lost during shipping. If you receive a damaged order, please contact our support team directly to file a claim. Make sure to save all packaging materials and damaged goods before filing a claim.

Returns Policy

For comprehensive information on returns, including how to initiate one and what to expect in terms of refunds, please refer to our dedicated Return Policy page.

Contact Us

For further inquiries, assistance, or feedback, please reach out to us at or visit our help centre.