Redirect Mall's Shipping Policy
Thank you for shopping at Redirect Mall. Our Shipping Policy provides details about shipment and delivery processes. By placing an order with us, you agree to and accept the terms set out in this policy.
Shipment Processing Time
All orders are processed within 1 to 5 business days.
Shipments or deliveries do not occur on weekends or holidays. If there is a high volume of orders or any unforeseen delay, we'll notify you with an updated timeline. Your understanding and patience are appreciated.
Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Shipment Method |
Estimated Delivery Time |
Shipment Cost |
Redirect Standard |
1-5 business days |
Standard charges apply |
Shipment Confirmation and Order Tracking
You will receive a confirmation email with your tracking number(s) once your order has shipped.
Damages
Redirect Mall is not liable for products damaged or lost during shipping. If you receive a damaged order, please contact our support team directly to file a claim. Make sure to save all packaging materials and damaged goods before filing a claim.
Returns Policy
For comprehensive information on returns, including how to initiate one and what to expect in terms of refunds, please refer to our dedicated Return Policy page.
Contact Us
For further inquiries, assistance, or feedback, please reach out to us at support@redirectmall.com or visit our help centre.